Bookings & payments

The booking is in the chat. Put the details where your team can use them.

Menazil gives self-managing owners and rental teams a place to record the property, dates, agreed quote and received payments. Keep WhatsApp for the conversation and use the booking record to follow the work.

How it works in your business

A guest changes the dates. A teammate sees a transfer screenshot. Someone else needs to prepare the home. Without one current record, each person has to reconstruct the same booking before they can act.

  1. 1

    Record the request

    Identify the exact property, arrival and departure dates and guest count. Review availability before agreeing the booking; an enquiry is still a request.

  2. 2

    Record what was agreed and received

    Keep the approved quote and its charges with the booking. Add received cash or InstaPay payments with a reference, then have an authorised teammate review them under your confirmation policy.

  3. 3

    Give the next action an owner

    Use the booking and daily board to follow arrival, departure and the next task. A teammate should be able to continue without asking for the entire conversation again.

Have these ready to get started

  • Exact property and dates
  • Agreed quote and itemised charges
  • Payment amount, reference and review status
  • Named next action
Read the practical guide and checklist

Questions before you start

Do I have to stop using WhatsApp?

No. Keep speaking with guests there and record the agreed booking details in Menazil. This workflow does not require an automatic WhatsApp connection.

Does Menazil collect the money for me?

You record payments received through your own channels. Recording a payment in Menazil does not initiate a bank transfer.

Do guests need a business account?

No. Guests browse published homes and send availability requests. The business account is for the person or team managing rentals.

Start with your first property.

Create an account and confirm your email. Then create a workspace and add the property. If a team has invited you, use the invitation link.

No monthly subscription for up to 2 properties and 1 user, with a 5% booking commission.

Connect the rest of the workflow